Privacy Policy (Public)
V1.0 15.06.26
Please click the links in the Table of Contents below to see specific sections of the policy, or you can download a PDF at the bottom of this article.
- Who We Are
- Scope of This Policy
- What Data We Collect
- How We Use Your Data
- Cookies and Analytics
- Sharing Your Data
- How Long We Keep Your Data
- Your Rights
- International Transfers
- Complaints
- Updates
1. Who We Are
Associate Enterprises Limited (“we”, “us”, “our”) provides consultancy, audit services, online platforms (including LMS services) and other professional services.
We are the data controller for the personal data described in this Privacy Policy.
Contact details
Email: desk@assent1.com
Address Details see https://www.clemarkgroup.com/about/
2. Scope of This Policy
This policy applies to:
- Individuals interacting with our website or services
3. What Data We Collect
When you use our website, we may collect:
- Information you provide through forms or enquiries (Such as Contact details)
- Technical data (e.g. IP address, browser type)
- Website usage data (via cookies and analytics)
4. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide information about our services
- Improve website performance and user experience
- Send marketing communications (where you have consented)
Legal bases:
- Consent (e.g. for cookies and marketing)
- Contract (where enquiries relate to services)
4. Cookies and Analytics
We use cookies to:
- Ensure the website functions properly
- Analyse usage and improve performance
We will request your consent before placing non-essential cookies.
5. Sharing Your Data
We may share your data with:
- Website hosting and IT providers
- Analytics providers
- Customer support platforms
All third parties are required to protect your data.
6. How Long We Keep Your Data
- Enquiries and contact data: typically up to 1 year
- Marketing data: until you withdraw consent
- Website analytics data: up to 1 year
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
To exercise your rights, contact us.
8. International Transfers
Where third-party services are based outside the UK, we ensure appropriate safeguards are in place.
9. Complaints
If you are unhappy with how we handle your data, you can contact us first: https://assentuk.freshdesk.com/support/tickets/new.
We will acknowledge your complaint within 30 days and investigate without delay. We will provide a response to your complaint and communicate the outcome.
If you are not satisfied with our response, you have the right to submit a complaint to the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Telephone: +44303 123 1113
10. Updates
We may update this policy from time to time. The latest version will always be available on our website.